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| Privacy Notice |
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Red-Button.co.uk knows that you care how information about you is used and shared and
we appreciate your trust in us to do that carefully and sensibly. This notice describes
the privacy policy of Red-Button.co.uk. By visiting Red-Button.co.uk, you are
accepting and consenting to the practices described in this Privacy Notice.
What Personal Information About Customers Does Red-Button.co.uk Gather?
The information we learn from customers helps us personalise and continually improve your
shopping experience at Red-Button.co.uk. We use the information to handle orders, deliver
products and services, process payments, communicate with you about orders, products, services
and promotional offers, update our records and generally maintain your accounts with us, display
content such as wish lists and customer reviews and recommend merchandise and services that might
be of interest to you. We also use this information to improve our store and platform, prevent or
detect fraud or abuses of our website and enable third parties to carry out technical, logistical
or other functions on our behalf.
Here are the types of information we gather.
Information You Give Us: we receive and store any information you enter on our website
or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage
of many of our features. We use the information that you provide for such purposes as responding
to your requests, customising future shopping for you, improving our stores, and communicating with you.
Automatic Information: we receive and store certain types of information whenever you interact with us.
For example, like many websites, we use "cookies" and we obtain certain types of information when
your Web browser accesses Red-Button.co.uk. A number of companies offer utilities designed to
help you visit websites anonymously. Although we will not be able to provide you with a personalised
experience at Red-Button.co.uk if we cannot recognise you, we want you to be aware that these tools exist.
E-mail Communications: to help us make e-mails more useful and interesting, we often receive a
confirmation when you open e-mail from Red-Button.co.uk if your computer supports such capabilities.
We also compare our customer list to lists received from other companies in an effort to avoid
sending unnecessary messages to our customers. If you do not want to receive e-mail or other
mail from us, please adjust your Customer Communication Preferences.
Information from Other Sources: we might receive information about you from other sources
and add it to our account information.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your
Web browser to enable our systems to recognise your browser and to provide personalised features.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from
accepting new cookies, how to have the browser notify you when you receive a new cookie and
how to disable cookies altogether. However, cookies allow you to take full advantage of some
of Red-Button.co.uks most innovative and useful features and we recommend that you leave them turned on.
If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Click here for more information on how to sign off.
Does Red-Button.co.uk Share Information Received?
Protection of Red-Button.co.uk: We release account and other
personal information when we believe release is appropriate to comply with the law; enforce
or apply our Conditions of Use and other agreements; or protect the rights, property or safety
of Red-Button.co.uk, our users or others. This includes exchanging information
with other companies and organisations for fraud protection and credit risk reduction. Obviously,
however, this does not include selling, renting, sharing or otherwise disclosing personally
identifiable information from customers for commercial purposes in a way that is contrary to
the commitments made in this Privacy Notice.
With your consent: other than as set out above, you will receive notice when information about
you might go to third parties and you will have an opportunity to choose not to share the information.
Whenever we transfer personal information to countries outside of the European Economic
Area in the course of sharing information as set out above, we will ensure that the information
is transferred in accordance with this Privacy Notice and as permitted by the UKs Data Protection Act.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure
Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order.
Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection,
storage and disclosure of personally identifiable customer information. Our security procedures
mean that we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and to your
computer. Be sure to sign off when you finish using a shared computer. Click here for more
information on how to sign off.
What About Third-Party Advertisers and Links to Other Websites?
Our site may include third-party advertising and links to other websites. We do not provide
any personally identifiable customer information to these advertisers or third-party websites.
Click here for some examples as well as information on how to contact these companies to learn
more or opt-out of their information collection practices.
These third-party websites and advertisers, or Internet advertising companies working on their
behalf, sometimes use technology to send (or "serve") the advertisements that appear on our
website directly to your browser. They automatically receive your IP address when this happens.
They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs),
and other technologies to measure the effectiveness of their ads and to personalise advertising content.
We do not have access to or control over cookies or other features that they may use, and the information
practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please
contact them directly for more information about their privacy practices. In addition, the Network
Advertising Initiative offers useful information about Internet advertising companies (also called
"ad networks" or "network advertisers"), including information about how to opt-out of their information collection.
What Information Can I Access?
Red-Button.co.uk gives you access to a broad range of information about your account and your
interactions with Red-Button.co.uk and Red-Button Jersey for the limited purpose of viewing and,
in certain cases, updating that information. Click here to see some examples. This list will change
as our website evolves.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be
needed to make a purchase or to take advantage of such Red-Button.co.uk features as your About
You area, Wish Lists and Customer Reviews.
You can add or update certain information on pages such as those listed in Which Information
Can I Access?. When you update information, we usually keep a copy of the previous version for our records.
If you do not want to receive e-mail or other mail from us, please adjust your Customer
Communication Preferences. (If you do not want to receive Conditions of Use and other legal
notices from us, such as this Privacy Notice, those notices will still govern your use of
Red-Button.co.uk and orders placed with Red-Button.co.uk, and it is your
responsibility to review them for changes.)
Are Children Allowed to Use Red-Button.co.uk?
Red-Button.co.uk does not sell products for purchase by children. We sell childrens products
for purchase by adults. If you are under 18, you may use Red-Button.co.uk only with the
involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit Red-Button.co.uk, your visit and any dispute over privacy is
subject to this Privacy Notice and our Conditions of Use, including limitations on damages
and application of the laws of England. If you have any concern about privacy at Red-Button.co.uk,
please e-mail us a thorough description and we will try to resolve the issue for you.
Our business changes constantly and our Privacy Notice and the Conditions of Use will change also.
We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to,
but you should check our website frequently to see recent changes. Unless stated otherwise, our current
Privacy Notice applies to all information that we have about you and your account. We stand behind
the promises we make, however, and will never materially change our policies and practices to make
them less protective of customer information collected in the past without the consent of affected customers.
Information You Give Us
You provide information when you search, buy, post, participate in a
contest or questionnaire or communicate with customer service. For example, you provide
information when you: search for a product; place an order through Red-Button.co.uk,
provide information in Your Account (and you might have more than one if you have used more than one
e-mail address when shopping with us) or your About You area; communicate with us by phone,
e-mail or otherwise; provide and rate Reviews; and employ other personal notification services
such as such as Available to Order Notifications. As a result of those actions, you might supply
us with such information as: your name; address and phone number; credit card information; people
to whom purchases have been shipped (including addresses and phone numbers); content of reviews and
e-mails to us; the personal description in your About You area; and financial information.
Automatic Information
Examples of the information we collect and analyse include: the Internet protocol (IP) address
used to connect your computer to the Internet; login; e-mail address; password; computer and
connection information such as browser type and version; operating system and platform;
purchase history, which we sometimes aggregate with similar information from other customers
to create features such as Top Sellers; the full Uniform Resource Locators (URL) clickstream
to, through and from our website (including date and time); cookie number; products you viewed
or searched for; zShops you visited; your Auction history; and any phone number used to call our
customer service number. During some visits we may use software tools such as JavaScript to measure
and collect session information, including page response times, download errors, length of visits to
certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods
used to browse away from the page.
Information You Can Access
Examples of information you can access easily at Red-Button.co.uk include: up-to-date
information regarding recent orders; personally identifiable information (including name,
e-mail, password, communications preferences, and address book); payment
settings; e-mail notification settings (including Alerts, Available to Order notifications, Delivers and
New for You); recommendations (including recent product-view history,
prior-order history and Favourites).
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